The Cafe Manager will organize daily cafe operations working under the Food and Beverage Director while providing excellent customer service and motivating staff to do the same. Ultimately, the Cafe Manager will help increase profitability, boost customer engagement and turn our cafe into a favorite spot for guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Managing day-to-day cafe operations
- Training employees and reporting training to HR
- Scheduling and maintaining staff levels based on cafe needs
- Preparing timesheets for approval and submission for payroll
- Assisting in issuing and/or collecting uniforms
- Sending daily financial reports
- Opening or closing various shifts as a cashier
- Ordering supplies
- Advising staff on best practices in dealing with guests and providing customer service
- Ensuring cafe areas are clean and tidy
- Maintaining relationships with customers to increase loyalty and boost our reputation
- Serving as Guest Services and ticket sales on some shifts
MINIMUM QUALIFICATIONS
- Experience in leadership
- Experience in Food and Beverage as a Manager
- Availability to work weekends, weekdays and holidays
- Must be able to be on feet walking most of the day
- Must display an attitude to excel and achieve goals
- Excellent communication skills with the ability to manage and motivate a team
- High School Diploma
- Additional certification in Business or Hospitality a plus
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk with heavy items (up to 50 pounds). The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific sensory abilities required by this job include sight, taste, smell, and hearing. While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud. Work environment is outdoors and subject to the elements, both cold and hot.
Sound right up your alley? Apply now! Send your resume and references to hr@mtbaldyresort.com